CUSTOMER CARE

We’re here to make your shopping experience as smooth as possible if you need assistance, our team is happy to help.

Frequently asked questions

Can i track my order?

Yes. You’ll receive a tracking number as soon as your order ships.

Are any purchases final sale?

No. For hygiene reasons, earrings and all jewelry are final sale.

What if my item is damage?

Email us within 48 hours of delievery with photos, and we well make it right.

Do you ship internationally?

Yes, to select countries.

How long does shipping take?

Most U.S. orders drives 3 - 7 business days.

STILL GOT Q’S?

If you need further assistance, feel free to reach out to us at support@moiyan.com our use the form below. Were happy to help.

Contact us